Privacy Policy
Last updated: September 16, 2026
LifeLetter is operated by LifeLetterApp LLC, 3202 63rd St W, Bradenton, FL 34209, United States. This policy explains what we collect, why, who handles it, and what you can do about it. The short version: we collect what the service needs to work, we do not sell your data, and there are no ads and no tracking.
What we collect
Account: your email address, name, username, bio, and profile photo. If you sign in with Apple or Google, they give us your name and email.
What you create: stories, drafts, writing-practice entries, responses, reactions, and the photos and short videos you upload. Your connections, the newspapers you belong to, and your publishing rhythm (day and time).
Activity: which stories you have opened, reacted to, or responded to, and when you last opened the app. We use this to run the service and to send the notifications you have turned on.
Device: your platform (iOS or web), your device's language and time zone, and, if you enable notifications, a push-notification token. We do not collect your precise location, advertising identifiers, or browsing history.
Contacts, only if you ask: on devices that support it, "Find contacts" lets you check which of your contacts already use LifeLetter. Your phone shows you the picker; the app then sends a one-way scrambled version (a SHA-256 hash) of the selected emails and phone numbers, never the contacts themselves, and we do not store them.
Payments: paid plans and tips are handled by Stripe on our website. We receive the amount, status, and a customer reference. We never see or store card numbers.
How we use it
To run LifeLetter: create your account, deliver your stories to the people you chose at the time you chose, show your front page, and run newspapers and connections. To send the notifications you turn on, and account emails such as confirmation and password reset. If you have not opened LifeLetter for a week, we may email you once to say which stories are waiting; every such email has an unsubscribe link. To keep the service safe: handling reports and blocks, preventing abuse. To respond when you contact us.
Who handles your data
We use a small number of service providers, each only for the purpose named: Supabase (database, sign-in, and file storage, hosted in the United States); Vercel (website hosting); Apple (Sign in with Apple, push notifications); Google (Sign in with Google); Stripe (payments, on the website only); Resend (sending email); and MyMemory by Translated (when you tap Translate on a story, the text of that story is sent to them to be translated, and nothing else). We do not sell personal information, we do not share it with advertisers, and we do not use analytics or tracking services.
Who sees your stories
Your stories go to the people you connect with and to the newspapers you publish to. If you share a link to a story, anyone with the link can see its title, cover, and opening lines, and can join LifeLetter and request to connect with you to read the rest. Your name, username, photo, and bio are visible to other LifeLetter members.
Cookies and local storage
The LifeLetter website sets no advertising or analytics cookies. Your signed-in state and a few preferences (such as your chosen language) are kept in your browser's local storage because the service cannot work without them. Because nothing non-essential is stored, there is no cookie banner to click.
How long we keep it
While your account is active. When you delete your account, everything listed above is removed immediately, including uploaded photos and videos. Encrypted backups roll off within 30 days. Aggregate, non-identifying logs may be kept for security.
Your choices and rights
You can edit your profile, change or delete any story, turn every notification on or off, and unsubscribe from email, all in the app. You can delete your account in Settings, or email us and we will do it for you. You can ask us for a copy of your data, ask us to correct it, or object to how we use it, by emailing fanaya@lifeletterapp.com; we answer within 30 days and never treat you differently for asking. If you are in the European Economic Area, the United Kingdom, or California, these are the rights those laws give you, and you may also complain to your local data-protection authority.
Children
LifeLetter is for people 13 and older. We do not knowingly collect information from anyone younger. If you believe a child under 13 has an account, email us and we will remove it.
Where your data lives
LifeLetterApp LLC is based in the United States and your data is stored and processed there. If you use LifeLetter from elsewhere, you agree to that transfer.
Security
Everything travels over HTTPS and is stored with our infrastructure provider using industry-standard protections. No system is perfectly secure, and we will tell you if a breach affects your data.
Changes
We will post the new date here and, for material changes, tell you in the app.
Contact
LifeLetterApp LLC, 3202 63rd St W, Bradenton, FL 34209, United States fanaya@lifeletterapp.com